1. We offer two turn around options:
    Express – within 3 days
    Regular – within 7 days
  2. The delivery period takes effect after customers approval of their offer for services and receipt of payment by bank transfer.
  3. Unless agreed otherwise, deliveries shall be made to the address specified by the customer, or to an office of a courier company.
  4. In case of damaged products during shipment, the customer must immediately notify the shipping company about the damage and claim compensation.
  5. 3DBGPRINT EOOD shall not be held liable for any delays that may occur during shipment by couriers. In case delivery or meeting the agreed delivery terms shall not be possible due to circumstances beyond the control of 3DBGPRINT EOOD, the latter shall have the right to withdraw from the contract completely. 3DBGPRINT EOOD undertakes to notify the customer immediately about these circumstances. These cases rule out entirely any compensation claims. In case of any restrictions for the delivery, the customer shall be informed prior to starting the order.